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User not synced error

This error arises when attempting to check permissions for a user that hasn't been synchronized with your application. This commonly occurs if a user is created within your authentication provider dashboard but hasn't yet been synced to Permit. Please note that the user key is case-sensitive—ensure its accuracy.

A solution to the issue​

Sync the user to permit with Permit web application​

Navigate to our Users Management Screen within the Permit web application. Here, you can create and verify if the user is synchronized.

Sync the user to permit with the API​

Use our API to both create and synchronize the user with Permit.

Sync the user to permit with the SDK​

Leverage the SDK to create and synchronize the user to Permit. Explore Python SDK, Node SDK, and additional SDKs for details.